Sales Spotlight: Lisa – Winning with Positivity

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Lisa, Account Manager

Positivity can go a long way in the workplace, especially when you are in sales. Lisa, an account manager on our consortium team, set a goal early in her career to make each day more positive than the one before. This optimistic shift has helped her stay motivated throughout her career.

Read on to learn Lisa’s thoughts on how to be a successful seller and discover the best career advice she ever received.

Tell us about your career journey at Staples.

Throughout my 11 years here, I have navigated a lot of roads. I started on the acquisitions team for Quill (a subsidiary of Staples, Inc.) and transitioned through a few other roles before becoming a sales account manager. With each step, I utilized my learnings from my previous experience, and, with all my growth, I still love what I do.

What does a typical day look like for you?

In my world, there is no “typical day.” There are always new challenges, opportunities, and wins. However, I do usually try to start my mornings the same way – by connecting with key accounts to understand their current business needs and what solutions I can offer them to help.

To be successful in sales, you need to be “____________”.

POSITIVE – Customers feed off your energy. 

What’s your favorite aspect of #StaplesLife?

My favorite aspect is the people. I am consistently impressed with the warmth and friendliness of the team here.

What’s your favorite Staples memory thus far?

My favorite memory to date is when I won the Sales Excellence Award in 2013. I had only transitioned from Quill to Staples two years earlier and was shocked to have won. It has been a highlight of my career.

Why should someone join our sales team?

Why not? The culture here is second to none, and the people are terrific. We offer great benefits and we can sell our customers everything they need when it comes to their worklife, from paper clips to breakroom coffee to office furniture. We have the solution.

What’s the best career advice you’ve ever received?

My manager has taught me to practice the “pause”, meaning to always wait before responding to someone to avoid being reactive. This has helped me tremendously when interacting with my customers and my fellow co-workers.


Want to join Lisa’s team? Check out our open sales opportunities.